Prevent the hiring mistakes that cost companies millions every year.

Skillful provides hands-on, results-driven training and coaching to help you turn your hiring managers into interviewing masters.

Great interview training is key to preventing the hiring mistakes that cost companies millions every year.

Why would companies neglect to provide training on such a critical business skill?

Some companies assume that smart managers will be able to “figure it out.” However, even the brightest executives can benefit from learning best practices and additional interviewing techniques.

Other companies do offer training, but busy managers feel they can’t take the time away from pressing day-to-day responsibilities.

They may not realize how improving their interview skills can save them hours of time in the long run. They will be able to conduct more focused, productive interviews and see fewer candidates for every position.

Multiple studies show when managers have the proper training and preparation, they make better hiring decisions.

“A guru in the world of job interviews.”

She is a Certified Professional Career Coach and a member of the Association of Career Professionals, the National Association of Resume Writers and Career Coaches, and the International Coach Federation.


Pamela earned both her bachelor’s degree and her professional certifications in career planning and development from New York University, where she is currently an adjunct professor.


Pamela also frequently writes and speaks about career topics. Her book, Escape from Corporate America (Random House 2008), earned rave reviews and her writing has also been featured by, The New York Times, and many other publications.


What others are saying

It is my pleasure to recommend Pamela Skillings. Her unique skills and experience guarantee that her classes are always lively and engaging. Pamela is a pleasure to work with because she is cheerful and easy-going. And she always delivers above and beyond what is expected. In short, she’s great!

– Richard Bradley
Portfolio Manager

Dear Pam,
You were the highlight of our week of meetings! The presentation you gave to my team on Interviewing Techniques was excellent.


As we have unique needs and practices for hiring, I appreciate that you tailored the content to fit my team’s needs. The exercises you designed were a great way to provide hands-on, practical learning experiences. Not only that, but your seminar provided an engaging forum for us to ask questions and voice opinions.
Everyone learned a tremendous amount that day. I checked with my team last week on the topic and they have all started implementing the lessons they took away.


Thank you again for such an informative and pleasant experience.

– Joy Meserve
VP Camp Operations

Hello Pam!
I wanted to convey to you how pleased we were with the training received from Skillful Communications. Your enthusiastic approach and personal working knowledge of our needs was right on point. I must say that our group was very receptive to your training.


We appreciated your endeavor to customize and meet our specific needs and would recommend you to other departments in need of training services. Thanks so much for the outstanding job you did and for the efforts that you put forth in making our first experience with Skillful a very positive one.

– Leslie Carson
Manager of Administration

Interview Training
Seminars & Webinars

We offer half-day and full-day on-site seminars that provide focused training on key job interview skills.

Participants in our training:


We can provide in-person coaching sessions at your office or connect with managers via phone or video-based webinars.


Please contact us for more information about designing a coaching program for your organization.

The half-day seminar or webinar is best for managers with extensive experience and/or previous training. They need a fast, focused refresher course and training on the newest trends and techniques.


The full-day seminar or webinar is great for new managers or any manager who could benefit from more comprehensive training in job interview techniques.


All of our seminars and webinars can be customized to reflect your organization’s specific selection processes and business needs. We can also tailor our seminars to focus on the special needs of specific industries and professions (including technology, financial services, and health care).



Choose your package:

Online Interview
Training Webinars

We have created an instructor-led online interview training experience that works beautifully for global teams and managers who just can’t get away from their desks.

Our live instructor-led online webinars cover all of the topics taught in the classroom, but the content is presented in a series of 90-minute online sessions (1-5 sessions, depending on the modules covered).
This format allows busy managers to easily incorporate the training into their days. We can schedule the sessions in the morning, over lunchtime, or at the end of the workday.


We use audio, video, interactive chat, and online breakout rooms to ensure learners stay engaged. Our instructor provides one-on-one feedback to ensure that every participant has a fantastic experience.

Choose from different learning modules to create the most effective learning experience for YOUR managers.


Core Modules (90 mins each)

Fundamentals of Job Interviewing for Managers

Types of Job Interviews, Legal Factors, Trends and Research

Defining Your Hiring Needs

Writing the Job Description, Prioritizing Competencies, Screening Candidates

Preparing for an Interview

Analyzing the Resume, Choosing Questions, Creating a Productive Interview Environment

Questions & Answers

Best Practices for Using Behavioral, Competency, Open-Ended, and Probing Questions; Analyzing Answers; Probing and Follow-Up Techniques

Post-Interview Evaluation

Fair and Consistent Candidate Evaluation, Documentation, Reference Checks, Additional Interviews, Making an Offer

Custom Modules

Advanced Behavioral Interviewing
Delve deeper into behavioral interviewing techniques to understand past performance as an indicator of future results.


Interviewing Global Candidates
Focus on the challenges of interviewing in a global workforce.


Effective Interviewing for Technology Managers
Special training for technology managers and those hiring for technical positions.


Custom module development is also available for special requests.


Each module includes lecture, discussion, and interactive exercises. Each participant will have the opportunity to conduct a private webcam role-playing interview with the instructor and receive one-on-one feedback and coaching.


All participants will also have access to our Advanced Job Interview Guidebook for Managers and our Interview Navigator system, a tool for easily creating a customized workbook for each candidate interview — complete with selected competencies, questions, areas to probe, and evaluation criteria.


Maximize Your Training Results

We can also provide follow-up individual coaching for any or all of your managers. This added post-training support helps managers apply their new skills to achieve long-lasting results on the job.

Choose your package:

One-on-One Interview Coaching For Managers

We provide coaching services for managers who can benefit from more personal attention and feedback.

Coaching can be offered as an extension of training, to help managers apply their new skills and overcome real-world challenges that come up on the job, or as a separate service for managers who prefer the one-on-one approach.


We can provide in-person coaching sessions at your office or connect with managers via phone or video conference.


Please contact us for more information about designing a coaching program for your organization.


Choose your package:

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